Terms and Conditions

About Us

Jasmine Records are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Jasmine Records
Unit 8, Forest Hill Trading Estate Perry Vale London SE23 2LX United Kingdom
Phone: + 0044 (0)20 8699 4872
Fax: + 0044 (0)20 8291 0081
Email: jazmail [at] hasmick [dot] co [dot] uk
GB 206 8661 58

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

For UK orders we charge a modest postage fee of £1.50 per order. For foreign orders we charge £1.50 per CD up to a maximum of £15.

All orders can be insured for £3.50 and for deliveries to countries where the postal service is known to be less reliable, we insist on insurance.

If you choose not to pay for insurance on your package then we will not be liable as we will provide proof of postage.

Delivery Schedule

We process orders within 2 or 3 days. Please allow 21 days for delivery.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 17.5% VAT is included in the price. All other orders are VAT free. Postage is normally free except for some countries where insurance is recommended for safe delivery.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on + 0044 (0)20 8699 4872 (International +44 + 0044 (0)20 8699 4872) or fax us on + 0044 (0)20 8291 0081 or write to us at Unit 8, Forest Hill Trading Estate Perry Vale London SE23 2LX United Kingdom

Privacy Policy

Jasmine Records do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm